Definition
Marketing research is the function that links the consumer, customer and public to the marketer through information—information used to identify and define marketing opportunities and problems; generate, refine, and evaluate marketing actions; monitor marketing performance; and improve understanding of marketing as a process.
Marketing research specifies the information required to address these issues, designs the method for collecting information, manages and implements the data collection process, analyzes the results, and communicates the findings and their implications.
A balloon test (or cartoon test) is a projective interviewing technique in which respondents are presented with a cartoon strip in which there is a blank balloon above the heads of one or more of the characters. Respondents are asked to write inside the balloons what they believe the characters are saying.
References
- ^ American Marketing Association, About AMA: Definition of Marketing.